Rental Application Screening FAQ
1. What is Two Dots?
Westhome Communities partner with Two Dots, a trusted third-party screening provider, to help review rental applications. Two Dots uses advanced technology to verify applicant information quickly and accurately.
2. What is Two Dots?
We use Two Dots, a third-party screening provider, to help review rental applications. Two Dots verifies information like income and identity so we can process applications more quickly and accurately.
Two Dots helps us:
- Review applications faster
- Apply consistent and fair screening criteria
- Verify information securely and accurately
3. What information does Two Dots verify?
Two Dots may review and verify:
- Income and employment
- Bank statements or financial documents
- Identity information
- Rental history
4. Is my personal information safe?
Yes. Two Dots uses secure, encrypted systems to protect your information. Your data is only used for the purpose of processing your rental application.
5. Will this impact my credit score?
A credit check may be part of the screening process, depending on the property’s criteria. If applicable, it will follow standard procedures.
6. How long does the screening process take?
Most applications are processed within 24–48 hours from the time all required documentation has been submitted. Timing may vary if additional verification is needed.
7. Can Freelance, International Students, self-employed, and non-traditional income earners still apply?
Yes. Two Dots can review a variety of income types, including self-employment, freelance, gig work, and other non-traditional sources.
8. What if Two Dots needs more information?
If additional information is required, you will be contacted to provide further documentation or clarification.
9. Who makes the final decision on my application?
Two Dots assists with verification, but all final leasing decisions are made by our property management team.
10. Who should I contact if I have questions?
Please contact our leasing office directly. Our team can assist you with any questions about your application or the Two Dots screening process.